Staff can administer medication provided. We are also skilled in administering insulin for diabetics. Please be sure to leave detailed instructions. There is no extra fee for medication, you already spend so much for the medication and it's not too much of an extra effort on us!

We acclimate newcomers to the pack one by one. We start in a neutral open area and introduce newcomers to the most friendly dog of that pack first and we observe to see how newcomers respond. We also observe newcomers in the yard to make sure they're not anxious or looking for a way to escape.

If your dog does not get along with the other dogs and needs to be kept isolated, they may still stay at Zoomies for an extra daily fee. If your pet seems too anxious and uncomfortable, we will recommend other accommodations.

We do have the ability to keep dogs separated if necessary. We call these dogs Lone wolves. There is a fee for keeping dogs isolated.

The time spent outside is weather dependent. Typically the majority of the morning is spent outside, from 8am until about 11am. However, if it starts to get too hot earlier in the morning, or if there is heavy rain, we bring dogs into the playroom for indoor play. Nap time is from 12pm to 2pm After naps, dogs go outside briefly to pee, then go into the playroom for indoor play. The pack goes pack outside at 5pm and stay outside until pick up (day care). Boarders go into their rooms at 5:30pm On cooler days, more time is spent outside in the afternoon as well.

If you are bringing your dog for day care, specifically to participate in group play, there is an evaluation process with a fee. If you are bringing your pet for boarding, an evaluation day is not required as we do have the ability to separate if necessary. If we determine that your dog needs to be kept isolated from other dogs, a daily fee will be applied. Many people do like to bring their pets for a day of day care prior to boarding to allow their pets to become familiar with Zoomies and see if they will get along well with the other dogs. If you opt to bring your dog for day care prior to their boarding, the evaluation fee will be applied in addition to day care.

We do not have staff on premises 24/7, but we do spend plenty of time with your pets. Staff is there from 6am until 9pm See schedule for times staff may step out: We also have cameras in each room for the staff to check in on your pets

Monday to Saturday we open at 8:00 and you can bring your pet any time from then. Sunday drop off times are 9am-11am, or 4pm-5pm We recommend bringing your pet as early as possible to give them plenty of time to acclimate and get some energy. The boarders go into their villas at 5:30pm.

Instead of crates, your pet will be in a private villa. There will be plenty of room in the villa for a bed, food, water, and toys, and also plenty of room for your pets to walk around. We do not have crates. If your pet does better in a crate and you would like them to sleep in one, you will need to bring your own crate.

We do have other services available for this.

Just their food! We have plenty of bowls, beds, blankets, and toys. If your pet has a special bowl or bed, you are welcome to bring it along. Some people like to bring a blanket or t-shirt that smells like home to set their pets more at ease during their stay. Did you forget the food? No worries, we do have vet prescribed gastrointestinal food available for an extra fee.

We need to have the vacant rooms cleaned before our daily nap time as we use the villas to separate dogs for naps. We also need to have villas turned over for new arrivals. We do not put new dogs into a dirty room that has not been cleaned and sanitized. If we are not able to clean a villa in time for a new arrival after your pet is checked out, we can not sell that space.

It takes more time and work to introduce a new dog into the pack. We introduce your dog to the pack one by one so as to not overwhelm new comers with an entire pack of dogs. This requires the need for more staff to be present during introductions to ensure a safe and positive experience

"Lone wolf dogs": Dogs that need to be kept isolated from other dogs will require an additional daily fee. This is for day care and/or boarding. The more non social dogs we have at a time, the more rotations we need to do for time outside. This also means the more non social dogs we have boarding at a time, the earlier we need to come in to let everyone out to potty before the day care arrivals start. This will require the need for more staff to help with heavy flows of non social dogs. We want to make sure every dog is welcome, receive good care, and most importantly stay safe.