New Clients
Fill out registration form below
Boarding
If you are booking dog boarding, we recommend bringing them for at least one day of day care prior to their boarding. This will allow us to get a proper evaluation on them and will also acclimate them to the boarding experience
Daycare
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We recommend that new pack members spend a half day with us in the morning. This is to ensure that they are leaving with a positive experience. The dogs are all assigned to their own villa for a nap from 12-2. While most dogs adapt well to this, some may not respond well to it along with being in an unfamiliar place. If you are not able to do morning and need to bring your dog in the afternoon, please let us know and we will see if we are able to arrange this based on your dogs demeanor
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We introduce new dogs to the pack in the yard since it is an open and neutral space. Arrivals start out in their own space in a sectioned off yard where they can see other dogs through the fences. We give time for the newcomers to grow comfortable as well as for the pack to get over the new dog excitement.
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Because we use the indoor playrooms in the afternoons when it's too hot outside, we prefer new clients to arrive in the morning. The reason for this is dogs will often react differently being introduced in an enclosed space rather than in an open space. Our mission is to set all dogs up for success and send them home happy and healthy.
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A half day of day care is from 8:00 am to 12:00 pm OR from 2:00 pm to 6:00 pm. Please keep in mind that if you bring your dog as a newcomer in the afternoon during the warmer season, they may be kept isolated from other dogs if there is not a good opportunity to introduce them to the pack.
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New Client Registration
Please fill out forms completely so we can get as much information as possible about your pets.
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Once we receive your completed form, we will send our policies for you to review and sign. Once the document is signed, we will activate access to your client portal.
In the client portal you can request appointments, view upcoming appointments, view invoices, and upload vaccination documents
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